Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorised access to such parts of this Platform and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore.
1. Age Restriction
- Your actions or any charges associated with your use of any of the Services or purchase of Products;
2. General Services and/or access of E-commerce Platform
2.1 Guidelines to use of Platform and/or Services
You agree to comply with any and all the guidelines, notices, operating rules and policies and instructions pertaining to the use of the Services and/or access to the Platform, as well as any amendments to the aforementioned, issued by us, from time to time. LayerPlay reserves the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.
2.2 Restricted activities
You agree and undertake NOT to:
- Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;
- Use the Platform or Services for illegal purposes;
- Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services;
- Post, promote or transmit through the Platform or Services any Prohibited Materials;
- Interfere with another’s utilization and enjoyment of the Platform or Services;
- Use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Platform’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Platform or Services;
- Use the Platform or Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.
3. Use of Services
3.1 Application of this Clause
Use of the Services is limited to authorised Customers that are of legal age and who have the legal capacity to enter into and form contracts under any applicable law. Customers who have breached or are in breach of the terms and conditions contained herein and Customers who have been permanently or temporarily suspended from use of any of the Services may not use the Services even if they satisfy the requirements of this Clause 3.2.
- To access and/or use the Services only for lawful purposes and in a lawful manner at all times and further agree to conduct any activity relating to the Services in good faith
- To ensure that any information or data you post or cause to appear on the Platform in connection with the Services is accurate and agree to take sole responsibility for such information and data.
4. Existing LayerPlay Accounts
Certain Services that may be made available on the Platform may require creation of an account with us or for you to provide Personal Data. If you request to create an account with us, a Username and Password may either be
- determined and issued to you by us; or
- provided by you and accepted by us in our sole and absolute discretion in connection with the use of the associated Services and/or access to the relevant Platform.
We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the Username and/or Password without giving any reason or prior notice and shall not be liable or responsible for any Losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation.
You hereby agree to change your Password from time to time and to keep the Username and Password confidential and shall be responsible for the security of your account and liable for any disclosure or use (whether such use is authorised or not) of the Username and/or Password. You are to notify us immediately if you have knowledge that or have reason for suspecting that the confidentiality of the Username and/or Password has been compromised or if there has been any unauthorised use of the Username and/or Password or if your Personal Data requires updating.
4.3 Purported use/access
You agree and acknowledge that any use of the Services and/or any access to the Platform and any information, data or communications referable to your Username and Password shall be deemed to be, as the case may be:
- Access to the relevant Platform and/or use of the Services by you;
- information, data or communications posted, transmitted and validly issued by you.
You agree to be bound by any access of the Platform and/or use of any Services (whether such access or use are authorised by you or not) and you agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all Losses attributable to any use of any Services and/or or access to the Platform referable to your Username and Password.
5. Intellectual Property (IP)
The Intellectual Property in and to the Platform and the Materials are owned, licensed to or controlled by LayerPlay, it’s licensors or service providers. We reserve the right to enforce its Intellectual Property to the fullest extent of the law.
5.2 Restricted use
No part or parts of the Platform, or any Materials may be reproduced, reverse engineered, decompiled, disassembled, separated, altered, distributed, republished, displayed, broadcast, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment without our prior written permission or that of the relevant copyright owners. Subject to Clause 5.3, permission will only be granted to you to download, print or use the Materials for personal and non-commercial uses, provided that you do not modify the Materials and that we or the relevant copyright owners retain all copyright and other proprietary notices contained in the Materials.
For the convenience of the user, we may include hyperlinks to other websites or content on the Internet that are owned or operated by third parties. Such linked websites or content are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in the contents, or the consequences of accessing, any linked website. Any hyperlinks to any other websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such linked websites or content is entirely at your own risk.
7. Submission of Personal Info.
7.1 Submissions by you
You grant us a non-exclusive licence to use the materials or information that you submit to the Platform and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”). When you post comments or reviews to the Platform, you also grant us the right to use the name that you submit or your Username in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, publish, remove or edit your Submissions.
7.2 Consent to receive e-mails
You consent to and authorise the use by us of any information provided by you (including Personal Data) for the purposes of sending informational and promotional e-mails to you. Your agreement to the provisions of this Clause 7.2 shall constitute your consent for the purpose of the provisions of any spam control laws (whether in Singapore or elsewhere). You may subsequently opt out of receiving promotional e-mails by clicking on the appropriate hyperlink in any promotional e-mail.
8.1 Termination by us
8.2 Termination by you
9.1 Notices from us
All notices or other communications given to you if:
- Communicated through any print or electronic media as we may select will be deemed to be notified to you on the date of publication or broadcast.
- Sent by post or left at your last known address will be deemed to be received by you on the day following such posting or on the day when it was so left.
9.2 Notices from you
You may only give notice to us in writing sent to our designated address or e-mail address, and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed.
9.3 Other modes
Notwithstanding Clauses 9.1 and 9.2, we may from time to time designate other acceptable modes of giving notices (including but not limited to e-mail or other forms of electronic communication) and the time or event by which such notice shall be given.
10.1 Cumulative rights and remedies
10.2 No waiver
10.4 Rights of third parties
10.7 Correction of errors
Any typographical, clerical or other error or omission in any acceptance, invoice or other document on our part shall be subject to correction without any liability on our part.
10.9 Entire agreement
10.10 Binding and Conclusive
You acknowledge and agree that any records (including records of any telephone conversations relating to the Services, if any) maintained by us or our service providers relating to or in connection with the Platform and Services shall be binding and conclusive on you for all purposes whatsoever and shall be conclusive evidence of any information and/or data transmitted between us and you. You hereby agree that all such records are admissible in evidence and that you shall not challenge or dispute the admissibility, reliability, accuracy or the authenticity of such records merely on the basis that such records are in electronic form or are the output of a computer system, and you hereby waive any of your rights, if any, to so object.
10.11 Sub-contracting and delegation
We reserve the right to delegate or sub-contract the performance of any of our functions in connection with the Platform and/or Services and reserve the right to use any service providers, subcontractors and/or agents on such terms as we deem appropriate.
You will indemnify and hold LayerPlay and its business (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this terms and conditions, or your violation of any law or the rights of a third party.
Terms & Conditions (Sales & User Account)
1. Definitions & Interpretation
1.1 Unless otherwise defined, the definitions and provisions in respect of interpretation set out in Schedule 1 will apply to these Terms & Conditions of Sale.
2. Product Purchase
2.1 Your compliance
You agree to comply with any and all the guidelines, notices, operating rules and policies and instructions pertaining to the purchase of Products through the Platform, as well as any amendments to the aforementioned, issued by LayerPlay (whether as part of use of the Platform or in relation to the purchase of Products, on behalf of Seller), from time to time. LayerPlay reserves the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Platform.
2.2 Placing your Order
You may place an Order by completing the Order form on the Platform and clicking on the “Place my Order” button. LayerPlay will not accept Orders placed in any other manner. You shall be responsible for ensuring the accuracy of the Order.
2.3 Orders are irrevocable and unconditional
All Orders will be deemed to be irrevocable and unconditional upon transmission through the LayerPlay E-commerce Platfrom. Nevertheless, in certain circumstances, you may request to cancel or amend the Order which LayerPlay will endeavour to give effect to on a commercially reasonable effort basis. However, notwithstanding the foregoing, the business is not obliged to give effect to any request to cancel or amend any Order.
2.4 Business’ reservation of rights in respect of Orders
All Orders shall be subject to Seller’s acceptance in its sole discretion and each Order accepted by LayerPlay (such accepted Order to be referred to as a “Customer Contract”) shall constitute a separate contract. You acknowledge that unless you receive a notice from LayerPlay accepting your order.
3. Purchase & Payments
You may pay for the Product using any of the payment methods prescribed by LayerPlay. When you place an Order, actual payment will be only charged upon acceptance of your Order.
3.2 Additional terms
The payment methods may be subject to additional terms as prescribed by LayerPlay from time to time.
3.3 Payment methods
You agree that you are subject to the applicable user agreement of your payment method. You may not claim against LayerPlay or any of its agents for any failure, disruption or error in connection with your chosen payment method. The business reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without prior notice.
Voucher codes are valid only on the LayerPlay E-commerce website. All vouchers are not redeemable for cash. LayerPlay reserves the right to cancel or modify orders, or revoke the use of voucher codes, where the vouchers are used in the following circumstances:
- Suspicious / Fraudulent Voucher Use
- Abuse of Vouchers
4. Product Delivery
Delivery of all LayerPlay Products shall be made to the address you specify in your Order Form either by the business or by it’s respective shipping and logistics partners.
4.2 Order Tracking
You may track the status of the your delivery by contacting our shipping department at +65 6858 8322 or emailing us at firstname.lastname@example.org
4.3 Delivery Time-frame
You acknowledge that delivery of the Products is subject to availability of the associated Product material, as well as time taken for the print process. LayerPlay will make every reasonable effort to deliver the Product to you within the delivery timeframe stated. All timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed, customer services representatives shall inform you accordingly via e-mail or mobile and your Product status. The time for delivery shall not be of the essence, and LayerPlay (nor any of its agents / partners) shall not be liable for any delay in delivery, howsoever caused.
4.4 Deemed Receipt
In the event you do not receive the Product by the projected delivery date and provided that you inform us within three (3) days immediately from such projected delivery date. The business will try, to the best of our ability, to locate and deliver the Product. If LayerPlay does not hear from you within three (3) days from such projected delivery date, you shall be deemed to have received the Product.
5. Product Pricing
5.1 Product List Price
The sale price of the Products payable by a Customer shall be the Listing Price at the time at which the Order placed by the Customer through the LayerPlay E-commerce Platform.
All Listing Prices are subject to GST. tax, unless otherwise stated. LayerPlay reserves the right to amend the Listing Prices at any time without giving any reason or prior notice.
LayerPlay may invoice you upon the due date of any payment under a Customer Contract.
All domestic orders in Singapore, prices shown are inclusive of delivery and installation charges. For all international orders out of Singapore, final prices shown before order confirmation are inclusive of shipment and logistical fees to your destination and does not include product installation.
6. Product Disclaimer
6.1 Print Wastage
Material wastages incurred through the printing process for LayerPlay Printerior products (Wall-coverings) is to be borne by the client.
The warranty period offered by LayerPlay for its Printerior product (Wall-Coverings) is six (6) months. LayerPlay, is under no liability in respect of any defect arising from unsuitable or improper use, defective installation or commissioning by the Customer or third parties, fair wear and tear, wilful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, or adverse weather conditions.
6.3 Wall-covering Installation
Price quoted does not include shifting / moving of existing furniture & fittings. Price quoted also does not include making good of existing walls or partitions. For better finishing results, do make arrangements to patch uneven-ness in walls / treated it with water-based sealer before installation. Upon any un-favourable site condition, LayerPlay personnel will not be obliged to fulfill the amended installation date, and is not liable for the previously committed hand-over date.
7. Cancellation / Refund / Exchange / Custom / Return Policy
Refunds & Exchanges are only accepted on a case by case basis, subjected to the approval of LayerPlay. The business may, at it’s sole discretion grant the customer a refund or exchange upon reviewing the details.
Buyers may cancel purchases at any time before shipment. Once shipped, purchases will be subject to return process rather than cancellation process. For overseas purchases, return attributable to the buyer may not be practically possible due to high return costs. LayerPlay assumes no responsibility and liability for such cases.
Return Policy: All returns must be done in accordance with the instructions set out in this Return Policy. LayerPlay does not engage in retroactive business practices and is not obliged to agree to any product returns or refunds unless such instructions are followed to LayerPlay’s satisfaction.
Refund of Payments: Should there be any refunds, all refunds shall be made via the original payment method to the person who made the original payment, except for Cash on Delivery, where refunds will be made via bank transfer into the individual’s bank account provided that complete and accurate bank account details are provided to us. All refunds, is conditional, upon acceptance of a valid return of Product.
Exchange / Returns: Subject to Article 7.1, permitted or approved returns / exchanges should take place within fourteen (14) days from the date of delivery of the Product, customers may return a Product when they:
- Receive a product that is fundamentally different in nature from the Product specified on the LayerPlay E-commerce Platform;
- Receive a faulty or damaged Product.
Customs: If the country of the seller / vendor is different from the country of the buyer, the buyer is considered the importer of record and must comply with all laws and regulations of the country in which the buyer is receiving the goods. Buyers should make sure that they can lawfully import the item into the buyer’s country before purchasing the item.
Buyers may be subject to import duties and taxes, which are levied once a shipment reaches the buyer’s country. In principle, additional charges for customs clearance must be borne by you if not specified otherwise in the item detail page explicitly; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country–please contact your local customs office for further information.
Cancellation: You may cancel the Customer Contract before we dispatch the Products under such Customer Contract by written notice to LayerPlay through our Contact Us page at https://www.layerplay.design/contact/. If the Products have already been dispatched, you may not cancel the Customer Contract but may only opt to try and return the Products in accordance with Clause 7.
Definitions and Interpretation
1.1 “Business Day” means a day (excluding Saturdays and Sundays) on which banks generally are open for business in Singapore.
1.2 “Customer” means an authorised user of the Platform and/or the Services.
1.3 “Intellectual Property” means all copyright, patents, utility innovations, trademarks and service marks, geographical indications, domain names, layout design rights, registered designs, design rights, database rights, trade or business names, rights protecting trade secrets and confidential information, rights protecting goodwill and reputation, and all other similar or corresponding proprietary rights and all applications for the same, whether presently existing or created in the future, anywhere in the world, whether registered or not, and all benefits, privileges, rights to sue, recover damages and obtain relief or other remedies for any past, current or future infringement, misappropriation or violation of any of the foregoing rights.
1.4 “LayerPlay” refers to LayerPlay Design Pte. Ltd., a company incorporated pursuant to the laws of Singapore under Strategic Colour Press Pte Ltd, under registration number 199903811E and having its registered address at 61 Tai Seng Avenue, Print Media Hub, #05-02/#05-04, Singapore.
1.5 “Listing Price” refers to the price of Products listed for sale to Customers, as stated on the E-commerce Platform.
1.6 “Losses” means all losses, settlement sums, costs (including legal fees and expenses on a solicitor-client basis), charges, expenses, actions, proceedings, claims, demands and other liabilities, whether foreseeable or not.
1.7 “Order” means your order for Products sent through the Platform in accordance with the Terms & Conditions of Sale.
1.8 “Password” refers to the valid password that a Customer who has an account with LayerPlay may use in conjunction with the Username to access the relevant Platform and/or Services.
1.9 “Personal Data” means data, whether true or not, that can be used to identify, contact or locate you. Personal Data can include your name, e-mail address, billing address, shipping address, phone number and credit card information.
1.10 “Platform” means: the website operated and/or owned by LayerPlay which is presently located at the following URL: www.layerplay.design.
1.11 “Product” means a product (including any installment of the product or any parts thereof) available for sale to Customers on the Platform.
1.12 “Product Warranty” means a product (including any installment of the product or any parts thereof) available for sale to Customers on the Platform.
1.13 “Return Policy” means the return policy set out at https://www.layerplay.design/shipping-returns/.
1.14 “Services” means services, information and functions made available by LayerPlay on the E-commerce Platform.
1.15 “Terms & Conditions of Sale” means Clauses 1 to 8 and any Schedules to these terms and conditions.
1.17 “Trademarks” means the trademarks, service marks, trade names and logos used and displayed on the Platform.
1.18 “Username” refers to the unique login identification name or code which identifies a Customer who has an account with LayerPlay.
1.19 “Voucher” means a voucher for credit which may be used by a Customer, subject to other terms and conditions, towards the payment of purchases on the Platform.
1.20 “You” and “your” refer to the individuals over the age of 18 or otherwise under the supervision of a parent or legal guardian.